With a vast range of AWS Services, most CTO’s are likely to be stuck in the management of their cloud activities, losing the opportunity of working on other matters at hand such as product development etc. Giving their competitors edge on the time-to-market factor. Numerous Cloud providers promise round-the-clock Cloud monitoring with nominal monitoring services such as Automation Service for IT infrastructure monitoring etc. Interestingly, VaporVM’S NOC provides its clients with the bird eye’s view of their Cloud Infrastructure. VVM’s NOC provides the following salient services to its customers:
- Proactive monitoring :
Following our pre-emptive mitigation, Our IT experts are already on the problem, before even it arises, 24x7x365. Our proactive monitoring entails monitoring of EC2 monitoring, Network Monitoring, Application monitoring, Dynamic DB monitoring, RDS monitoring, etc.
- Reactive monitoring:
Whenever a ticket is launched, our experts are on the problem within minutes assuring you that your problem is in good hands. Our customers can contact us through multiple platforms such as a simple Skype call or an email. Our extensive monitoring protocols make sure that your ticket is resolved quickly. In addition to this, our advanced triggers pre-measure the problems and act accordingly.
VVM’s Ticketing System:
VaporVM uses a global standard ticketing system that ensures that our customers are provided with
– A secure channel of communication
– A reliable service to ensure that issues are handled professionally and are resolved in record times that beat industry standards
– One of the quickest response time to tickets
VaporVM Monitoring Using AWS CloudWatch
On top of VaporVM’s standard monitoring protocols, AWS Cloudwatch enabled environments are used to provide customers with bespoke metrics and KPIs that they want to keep track of. Along with setting thresholds and alarms, VaporVM uses AWS Cloudwatch to monitor and store logs, something that is also done in a greater detail using AWS Cloudtrail, and also set alarms and thresholds so VaporVM NOC is able to mitigate any problem before it even occurs
AWS CloudTrail is a service that enables governance, compliance, operational auditing, and risk auditing of your AWS account. With CloudTrail, you can log, continuously monitor, and retain events related to API calls across your AWS infrastructure. CloudTrail provides a history of AWS API calls for your account, including API calls made through the AWS Management Console, AWS SDKs, command line tools, and other AWS services. This history simplifies security analysis, resource change tracking, and troubleshooting. Our certified engineers, with hands- on experience on AWS Cloudtrail, deliver you worry-free monitoring of your cloud 24/7/365, tackling the problems with our predictive tackling strategy.
VaporVM’s advanced ticketing system allows you to open tickets via a wide array of channels that are logged in a single dashboard for our clients to keep track and maintain transparency.
VaporVM also has an Advanced tier partnership with AWS and our certified team has experience in managing AWS environments for various companies globally. Providing tech support 24x7x365, we make sure that your infrastructure is constantly monitored and possible glitches are removed even before they occur. Consequently, VaporVM improves efficiency of your existing AWS infrastructure & cuts costs by up to 30%, consequently improving the ROI on your AWS investments.
Whether you are just getting started on AWS or are looking for AWS management and support for your existing AWS cloud, our team of top-class system administrators, cloud engineers, and network technicians customise solutions to the goals and specific requirements of your company, while meeting enterprise-grade performance, reliability, and security standards.